Privacy Policy
Effective Date: : 2025-04-10
Last Updated: 2025-04-10
Welcome to Smart Journey (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit smartjourney.org (the “Service”).
By using our Service, you consent to the data practices described in this policy.
- Information We Collect
We collect the following types of information:
- Personal Data You Provide
When you register or use our Service, you may provide:
- Email address
- Payment details (processed securely via third-party providers)
- Any other information you voluntarily submit
- Automatically Collected Data
When you visit our website, we collect certain data automatically, including:
- IP address
- Browser type and version
- Device information (e.g., operating system)
- Pages visited and time spent on our site
- Cookies & Tracking Technologies
We use cookies to enhance your experience and manage your session while you use our service. These cookies are strictly necessary for the website to function properly and are used to store session information while you navigate the site.
We do not use cookies for tracking personal activities or gathering marketing data. These cookies are temporary and are deleted once you close your browser.
- Personal Data You Provide
- How We Use Your Information
We use your data to:
- Provide and improve our Service
- Process transactions securely
- Send important updates and support messages
- Analyze website traffic and optimize functionality
- Comply with legal obligations
- GDPR Compliance (For EU Users)
If you are in the European Union (EU), we process your data under the General Data Protection Regulation (GDPR).
- Your Rights Under GDPR
As an EU user, you have the following rights:
- Right to Access – Request a copy of the data we hold about you.
- Right to Rectification – Correct inaccurate or incomplete data.
- Right to Erasure (“Right to be Forgotten”) – Request deletion of your data in certain cases.
- Right to Restrict Processing – Ask us to limit how we use your data.
- Right to Data Portability – Request your data in a machine-readable format.
- Right to Object – Object to processing based on legitimate interests or direct marketing.
- Right to Withdraw Consent – Withdraw consent at any time if processing is based on consent.
To exercise your rights, contact us at [email protected].
- Legal Basis for Processing
We process your data based on:
- Contractual Necessity – To provide the Service.
- Legitimate Interests – To improve functionality, security, and fraud prevention.
- Legal Compliance – To meet legal requirements (e.g., tax and accounting).
- Consent – For optional features requiring user consent (e.g., marketing).
- International Data Transfers
If we transfer data outside the EU (e.g., to U.S. cloud providers), we ensure compliance via:
- Standard Contractual Clauses (SCCs)
- EU-U.S. Data Privacy Framework (if applicable)
- Your Rights Under GDPR
- Data Sharing & Third Parties
We do not sell your personal data. However, we may share data with:
- Service Providers (e.g., hosting, payment processing, analytics)
- Legal Authorities (if required by law or to protect our rights)
Our third-party providers comply with relevant data protection laws.
- Data Retention & Security
We store your data securely and only for as long as necessary to fulfill the purposes outlined in this policy. We implement security measures to protect against unauthorized access or misuse.
- Third-Party Links
Our website may link to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any data.
- Changes to This Privacy Policy
We may update this Privacy Policy. Changes will be posted on this page with an updated “Last Updated” date.
- Contact Us
For questions about this Privacy Policy or GDPR rights, contact us at: [email protected].