Terms of Service

Effective Date: : 2025-04-10

Last Updated: 2025-04-10

Welcome to Smart Journey (“we,” “our,” or “us”). By accessing or using our website smartjourney.org (the “Service”), you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree, please do not use our Service.

  1. Use of Our Service
    1. Eligibility

      Smart Journey is open to users of all ages. However, if you are under the age of 16 (or the minimum age required in your country to consent to data collection), you must have permission from a parent or legal guardian to use our service. By using Smart Journey, you confirm that you have this permission if required. We do not knowingly collect personal data from children without appropriate consent.

    2. Account Registration

      To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account and ensuring all information provided is accurate.

    3. User Responsibilities

      You agree not to:

      • Use our Service for unlawful purposes.
      • Copy, distribute, or modify our content without permission.
      • Interfere with the proper functioning of our Service.
  2. Payments & Refunds
    1. Pricing & Billing

      Our services may require payment. Prices are listed on our website and are subject to change. Payments are processed securely via third-party payment providers.

    2. Refund Policy

      Due to the nature of our digital services, refunds are generally not provided unless required by law. If you have an issue, contact us at [email protected].

  3. Intellectual Property

    All content on our Service, including text, graphics, logos, and software, is owned by Smart Journey or its licensors and is protected by intellectual property laws.

  4. Limitation of Liability

    We are not responsible for:

    • Any errors, inaccuracies, or interruptions in our Service.
    • Any losses or damages resulting from your use of our Service.
    • Third-party content or services linked from our website.

    Our liability is limited to the maximum extent permitted by law.

  5. Termination

    We reserve the right to suspend or terminate your access to the Service at our discretion if you violate these Terms.

  6. GDPR Compliance (For EU Users)

    If you are located in the European Union (EU), we process your personal data in compliance with the General Data Protection Regulation (GDPR).

    1. Your Rights Under GDPR

      As an EU user, you have the following rights regarding your personal data:

      • Right to Access – Request a copy of the data we have about you.
      • Right to Rectification – Correct inaccurate or incomplete data.
      • Right to Erasure (“Right to be Forgotten”) – Request deletion of your data under certain circumstances.
      • Right to Restrict Processing – Ask us to limit how we use your data.
      • Right to Data Portability – Request your data in a machine-readable format.
      • Right to Object – Object to processing based on legitimate interests or direct marketing.
      • Right to Withdraw Consent – If we rely on consent for processing, you can withdraw it at any time.

      To exercise your rights, contact us at [email protected].

    2. Legal Basis for Processing

      We collect and process your data based on:

      • Contractual Necessity – To provide the Service you signed up for.
      • Legitimate Interests – To improve our services, prevent fraud, and ensure security.
      • Legal Compliance – To comply with legal obligations (e.g., tax, accounting).
      • Consent – Where required, we will obtain your consent before processing your data.
    3. Data Storage & Security

      We store your data securely and retain it only as long as necessary. If you request deletion, we will remove your data unless we have a legal obligation to retain it.

    4. International Data Transfers

      If we transfer your data outside the EU (e.g., to cloud service providers in the U.S.), we ensure adequate safeguards, such as Standard Contractual Clauses (SCCs) or compliance with the EU-U.S. Data Privacy Framework.

  7. Changes to These Terms

    We may update these Terms at any time. Changes will be posted on this page, and continued use of our Service after updates means you accept the revised Terms.

  8. Governing Law

    These Terms are governed by the laws of Bulgaria. Any disputes shall be resolved in the courts of Varna, Bulgaria.

  9. Contact Us

    If you have any questions about these Terms or GDPR compliance, you can contact us at: [email protected].